General FAQ
Dedicated Frequently Asked Questions section to assist our customers.
Sammy
Last Update há um ano
Can I recover my account password if I lost it ?
“Forgot Your Password?” link on the LOG IN page underneath the password line. Submit your e-mail and follow the instructions you get in the e-mail to reset your password.
How does Printex manage my information & how is it kept safe ?
All user/customer information provided to printex is handled according to our Privacy Policy.
Please click here to view.
Having difficulties accessing your account? Here's what you should do.
“Forgot Your Password?” link on the LOG IN page underneath the password line. Submit your e-mail and follow the instructions you get in the e-mail to reset your password.
No confirmation e-mail received after registration ? Here is what you should do.
First, double check you are using the correct e-mail and password. Second, try logging into your account with a different browser (Google Chrome, Mozilla Firefox, Opera, Internet Explorer). If the problem persists, please contact our customer care service, and our team will identify the source of this issue.
To verify whether you are logged in, check if the MY ACCOUNT and LOG OUT button appear on the top right of our website.
How can I login to Printex account once I create it ?
Once you received your confirmation e-mail, you can log in to PrintEX simply by clicking LOGIN on the top right of our website. Just fill in your e-mail address and password and click LOGIN to access your Dashboard.
Which information am I required to provide when creating a Printex account ?
First, you need a valid e-mail address so we can keep you updated about the status of your orders and upcoming promotions. Second, you need to create your personal password to ensure the safety of your account. Make sure you choose one only you remember. Once your account is created, you can either fill in your Billing and Shipping information through your Dashboard straight away or during the Checkout once you place your first order.
Don’t worry – you can create your PrintEX account also afterwards. Click CHECKOUT and then Register from your shopping cart by clicking the box below the email address entry. You will be asked to fill in Billing and Shipping address, so we can send you the finished product(s).
Why do I need to get registered and how can I create a Printex login/user account ?
Your PrintEX Account is there to make things faster and easier: It allows you to access past orders and manage current ones. New orders are faster as your billing and shipping information is stored. In addition, product configurations can be saved to make recurring orders easier for you in the future. To create a PrintEX account, just click the REGISTER button on the top right of our website, and enter the mandatory information (marked with a red *). Once completed, you can access and edit your account information, addresses, and future orders by logging in from the Dashboard.